We help you bridge between the real world to the digital systems that support them. Harness our years of experience to drive your business forward and unlock new potentials
Business and Technology
Strategy & Sourcing
Develop business and technology strategy and roadmap to achieve your goals and effectively source key capabilities to deliver
- Determine objectives: What are the program goals , what are your customer goals and how do you measure
- Scope: Which parts of the organization should be included as part of this technology strategy
- Stakeholder management: Who are the key stakeholders within your organization and who among your customer base will be most vocal
- Business use / requirements: what are the key use-cases across the business, how do they execute today, what are the pain points, how can we transform their capabilities
- Roadmap & Budget: Determine the work needed to achieve the transformation, broken down into functional blocks over a realistic timeline, what resources and technology is needed at what cost
- Business case / ROI: How will this work positively impact the target stakeholders, how will it help them achieve their goals, to what extent and how to realistically quantify
- Win hearts, as well as minds: Having all the numbers and plans is one thing, having the gravitas and experience to ensure senior executives buy in is another. we ensure both happen
RFx Sourcing – Source key capabilities:
- Business use / requirements: Summarize the key use-cases across the business and translate into user stories grouped to meet your strategic and technology goals
- Environmental requirements: Provide a true reflection of what vendors will be walking into and timeline to setup technical environments
- Market assessment: We often know many of the vendors and market landscape, use this knowledge to quickly assess the technology landscape to identify vendors most applicable to your situation
- RFX creation: Working with procurement to ensure enterprise policy is followed, we create market facing documentation that outlines key requirements, expectations, evaluation criteria and clear guidelines for vendors to ensure apples to apples comparison
- Vendor management and proposal evaluation: manage vendor interactions, develop evaluation approach and criteria and manage proposal evaluation to ensure a transparent and fair process identifying the vendor(s) that best match to your needs
- Contract support: Supporting vendor negotiations, ensuring issues are identified and mitigated and contract terms and pricing understood and agreed
Program & Change Management
Structure the Program for success with appropriate governance, built to deliver based on your preferred pace of change
- Organization: Define how the program will be organized and resources assigned
- Governance: Defining how the program will be run – how the steering committee will effect oversight; which forums will take place in what timeline; what approach will be used; how will the program be managed and controlled; how will success be measured; roles and responsibilities; resource management; value, budget, benefits, risk and issue management
- Onboarding: Creating the onboarding guidelines and ensuring appropriate approvals for access to resources for internal and external staff
- Advisory: Providing advice and coaching around the myriad of scenarios faced by utilities when establishing new technology programs
Deliver based on your preferred pace of change:
- Change assessment: Evaluating the impacted organization to determine readiness
- Change planning: Developing the goals for the change function and comprehensive planning of change initiatives in line with readiness assessment and associated measures
- Sponsorship and buy-in: Ensure clear and active sponsorship of program and buy-in from impacted organizations
- Stakeholder engagement: Identifying key stakeholders throughout the internal team and from impacted organization to champion the program and ensure all concerns are captured and responded to
- Communication: Critical to the change plan, sponsorship and engagement is ensuring clear and consistent messaging that takes impacted staff through the spectrum of change from awareness and desire, through to understanding of how they will be supported in developing or enhancing capabilities
Program Oversight and IV&V
Helping you avoid costly rework and overruns, ensuring high product quality, improved communication and pragmatic risk mitigation to drive program success
- Agree goals: what the expected value from the work will be
- Discovery: Execute an analysis to identify key areas of risk
- Leverage prior experience of running high profile programs to build confidence with program team
- Clarify findings with all impacted parties to ensure 360 understanding and consensus
- Deliver findings: In formats for team, detailed report and summarized for program executives
- Co-create mitigation plan: As desired, work with program team to develop mitigations for risk identified
- Initial assessment and ongoing periodic interventions to ensure that risks plan are being effective executed with desired outcomes
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